jennifer ashe & son
Approached for our expertise in the funeral sector, Jennifer Ashe & Son Funeral Directors came to Eden impressed with how we’d spotlighted and supported business growth for others in their industry.
crisis communication
Core to our PR approach is how we handle the bad and the ugly, as well as the good.
Brands and businesses build trust incrementally and can lose it overnight. When a crisis emerges, the media, your audiences and customers will expect you to communicate.
The Eden approach to crisis communications is grounded in honesty and transparency. We advise our clients based on facts and insight.
Effective diffusion of a crisis on a public stage is crucial to brand survival and in our online world, we’re consulted more and more by brands and businesses which have been exposed to criticism that fast develops into crisis.
We protect our clients’ integrity and reputations fiercely, because the phrase ‘yesterday’s chip paper’ doesn’t apply anymore when news lives online.
eden’s crisis communications service:
- Confidential briefing and fact gathering
- PR consultation
- Public relations-driven advice
- Drafting holding statements
- Journalist liaison
- Press office function
- Issuing statements to media
- Hostile call and email handling
- Regular updates to client
- Hourly news monitoring
- Media training
- Social media monitoring
- Social media statement
- Social media community engagement
- Content and copy for wider comms channels
- Website content
case studies
gi group integrated campaign
Following the acquisition of Eden’s long-standing client, Encore Personnel, by global recruiter Gi Group UK the company swiftly decided to retain Eden’s services and expand our remit to cover the business’s huge UK branch network.
bluebell dairy paid social media
A popular family day-out attraction in Derbyshire, Bluebells Farm Park approached Eden for a fresh and disruptive approach to their PR and paid social media activity.
other services
Public Relations
Perceptions drive decisions. Our PR approach is the perfect combination of brand promotion and protection.
Social Media
Cut through the noise with our tried and tested, disruptive and engagement-driven social media strategy and delivery.
Podcasting
Our in-house podcasting studio, broadcast-trained production team and podcast marketing pros are ready to create crisp, addictive audio for your audiences.
More reputation services
We'll train you for the cameras, we'll write awards that win trophies and we'll manage the not-so-welcome news days.